Returns & Exchanges
Due to the perishable nature of our fresh mangoes, we offer a 100% satisfaction guarantee to ensure you receive only the highest quality fruit. If your order arrives damaged or spoiled, please contact us within 24 hours of delivery for a full refund or replacement.
Inspect Your Delivery
Examine your fruit immediately upon arrival to ensure it meets our quality standards and has not been damaged during transit.
Document Issues
If there are any quality concerns, take clear photos of the affected mangoes and the shipping label as proof for our quality control team.
Contact Support
Email our customer service team within 24 hours of receipt with your order number and the photos of the damaged produce.
Resolution Process
Once your claim is verified, we will issue a full refund to your original payment method or ship a fresh replacement box at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing